At Gavardos Digital, we aim to make ordering online as straightforward as possible.
We offer delivery throughout mainland UK and Northern Ireland, with free collection from our Skegness shop available on selected products.
Some products are dispatched directly from our UK distribution partner, while others are supplied from our own stock. Delivery charges and options are displayed at checkout, where applicable.
Below you’ll find information about delivery times, charges, collection, returns and refunds.
Delivery Information
Where We Deliver
We currently deliver to mainland UK and Northern Ireland.
New Computers, Components & Accessories
Most of our new products are dispatched directly to customers by our UK distribution partner.
Orders placed before 4pm, Monday to Friday (excluding bank holidays), are normally processed the same working day. Orders received after this time will normally be processed on the next working day.
Delivery times may vary depending on stock availability, supplier dispatch times and delivery location. Tracking information will be provided where available.
Refurbished Computers & Other Products
Refurbished products held in stock at Gavardos Digital are normally dispatched within 1–2 working days of receiving your order.
Delivery Charges
Standard mainland UK delivery is included in the advertised price of products supplied directly by our distribution partner.
Delivery charges for our own refurbished products, and any additional charges for delivery to Northern Ireland, are calculated automatically at checkout where applicable.
All applicable delivery charges will be displayed before you complete your purchase.
Free Collection from Our Skegness Shop
We offer free collection from our Skegness shop on selected products, including refurbished computers, laptops and other items held in our own stock.
Where collection is available, you can select this option during checkout at no additional charge.
Please wait until we have confirmed that your order is ready for collection before visiting the shop.
As we also provide on-site IT support and networking services, our staff may occasionally be away from the premises. Waiting for confirmation ensures that your order is ready and someone is available when you arrive.
If you would prefer to arrange a convenient collection time, please contact us.
Returns & Refunds
Changing Your Mind
If you purchase a product online as a consumer, you generally have the right to cancel your order within 14 days of receiving your goods, without giving a reason.
You must notify us of your decision to cancel within this period and return the goods within 14 days of notifying us.
Customers are responsible for the direct cost of returning unwanted goods.
Faulty, Damaged or Incorrect Products
If you receive a product that is faulty, damaged or not as described, please contact us so we can help resolve the problem.
Where required by law, Gavardos Digital will cover reasonable return costs. Your statutory consumer rights are unaffected.
Arranging a Return
Please contact Gavardos Digital before returning any products so we can provide the appropriate return instructions.
All returns are handled by Gavardos Digital, including products dispatched directly from our distribution partner.
You may also arrange to return suitable products in person at our Skegness shop.
Refunds
Refunds will normally be made using the original payment method, including card or PayPal.
For statutory cancellations, refunds will be processed within the legally required timescales. Where goods have already been dispatched, we may wait until we receive the returned goods or evidence that they have been sent back before issuing the refund.
Further Information
For full details of your cancellation rights, returns and refunds, please see our Online Ordering Terms and Conditions of Business.
Questions About Your Order?
If you have any questions about delivery, collection, returns or refunds, please contact Gavardos Digital.
We’re happy to help with order enquiries, delivery problems and arranging returns.
Please have your order number available when contacting us so we can assist you more quickly.